Welcome to the CardEasy blog

‘Syntec Team’ blog series – Peter O’Mara

Team Syntec
Written by Georgia Woods February 8, 2021

Welcome to the second of our ‘Syntec Team’ blog series. Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In […]

‘Syntec Team’ blog series – Peter O’Mara Read More »

Welcome to the second of our ‘Syntec Team’ blog series. Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In

‘Syntec Team’ blog series – Grainne O’Dowd

Team Syntec
Written by Georgia Woods January 13, 2021

Welcome to the first in our new ‘Syntec Team’ blog series.  Our team is at the core of everything that we do and plays a vital role in ensuring that each and every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team

‘Syntec Team’ blog series – Grainne O’Dowd Read More »

Welcome to the first in our new ‘Syntec Team’ blog series.  Our team is at the core of everything that we do and plays a vital role in ensuring that each and every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team

Expert insights – Alex Pezold, Founder and CEO of TokenEx

Expert insights
Written by Danny Cresswell November 17, 2020

Alex Pezold is co-founder of TokenEx, whose mission is to provide organizations with the most secure, nonintrusive, flexible data-security solution on the market. In this interview he talks to Syntec’s Chief Sales and Marketing Officer, Danny Cresswell, about the future of contact center security in ‘the new normal’.  Danny: Can you start off by explaining what TokenEx

Expert insights – Alex Pezold, Founder and CEO of TokenEx Read More »

Alex Pezold is co-founder of TokenEx, whose mission is to provide organizations with the most secure, nonintrusive, flexible data-security solution on the market. In this interview he talks to Syntec’s Chief Sales and Marketing Officer, Danny Cresswell, about the future of contact center security in ‘the new normal’.  Danny: Can you start off by explaining what TokenEx

Managing through disruption

Contact center management, PCI DSS
Written by Danny Cresswell July 30, 2020

The current global pandemic has changed the way the world does business, almost overnight. For a lot of companies, there was a mad rush to try and get set up for the ‘new normal’ – trying to get VPNs installed, ensuring workers had remote desktop access or company laptops and for contact centers, ensuring that

Managing through disruption Read More »

The current global pandemic has changed the way the world does business, almost overnight. For a lot of companies, there was a mad rush to try and get set up for the ‘new normal’ – trying to get VPNs installed, ensuring workers had remote desktop access or company laptops and for contact centers, ensuring that

Enabling secure payment via social media channels

Security
Written by Danny Cresswell July 20, 2020

Over the last decade, social media has become one of the most important channels through which customers interact with brands. Social networks are a vital and integral part of the way in which brands and organizations communicate with customers and, in many cases, sell to them. Ecommerce is also no longer something that only happens

Enabling secure payment via social media channels Read More »

Over the last decade, social media has become one of the most important channels through which customers interact with brands. Social networks are a vital and integral part of the way in which brands and organizations communicate with customers and, in many cases, sell to them. Ecommerce is also no longer something that only happens

Secure card payment using automatic speech recognition (ASR)

Contact center management, PCI DSS
Written by Danny Cresswell July 2, 2020

Advances in voice recognition technology have changed the way we can now search the internet, as well as how we interact with smart devices in our homes. Consumers are increasingly familiar with such technology, no longer just as a novelty (such as asking Alexa to tell a joke) but as a core part of how

Secure card payment using automatic speech recognition (ASR) Read More »

Advances in voice recognition technology have changed the way we can now search the internet, as well as how we interact with smart devices in our homes. Consumers are increasingly familiar with such technology, no longer just as a novelty (such as asking Alexa to tell a joke) but as a core part of how