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PCI DSS

Why US contact centers need to wake up to the EU’s new GDPR data protection legislation and other new security requirements

Contact center management, GDPR, PCI DSS
Written by Simon Beeching May 17, 2017

A recent survey by PWC found that over 90% of US companies surveyed viewed GDPR compliance as one of their top data security priorities in 2017, and over half of those stated that it was their single most important issue of concern. Why is this? In May 2018 the EU’s general data protection regulation (GDPR) […]

Why US contact centers need to wake up to the EU’s new GDPR data protection legislation and other new security requirements Read More »

A recent survey by PWC found that over 90% of US companies surveyed viewed GDPR compliance as one of their top data security priorities in 2017, and over half of those stated that it was their single most important issue of concern. Why is this? In May 2018 the EU’s general data protection regulation (GDPR)

How PCI compliance can help you achieve GDPR compliance too

GDPR, PCI DSS
Written by Simon Beeching March 19, 2017

As you probably know, there’s a lot of pressure on organizations to ensure that they are compliant with the new EU GDPR regulations by 2018. At Syntec we’re increasingly asked how PCI DSS and GDPR are related. In this blog I’ll discuss the overlap between the two and how PCI compliance can help you then build

How PCI compliance can help you achieve GDPR compliance too Read More »

As you probably know, there’s a lot of pressure on organizations to ensure that they are compliant with the new EU GDPR regulations by 2018. At Syntec we’re increasingly asked how PCI DSS and GDPR are related. In this blog I’ll discuss the overlap between the two and how PCI compliance can help you then build

Keys to a successful PCI DSS project

PCI DSS
Written by Colin Westlake July 18, 2016

Considerations for vendor selection The choice of supplier for your PCI DSS solution is critically important to the success of your project. A good fit for your business helps ensure a relatively smooth journey. Solutions which are intuitive ease the learning process, foster the sense of the project being an improvement, and contribute to organizational

Keys to a successful PCI DSS project Read More »

Considerations for vendor selection The choice of supplier for your PCI DSS solution is critically important to the success of your project. A good fit for your business helps ensure a relatively smooth journey. Solutions which are intuitive ease the learning process, foster the sense of the project being an improvement, and contribute to organizational

How can my contact center become PCI DSS compliant? A check list of considerations

PCI DSS
Written by Simon Beeching April 5, 2016

After three years of discussion, a new EU Data Protection Framework has been agreed. The new General Data Protection Regulation (GDPR) replaces the current Data Protection Directive. Whilst it won’t come into force for a couple of years, it’s important that your organization starts preparing now, as it will have a very substantial impact on all entities that

How can my contact center become PCI DSS compliant? A check list of considerations Read More »

After three years of discussion, a new EU Data Protection Framework has been agreed. The new General Data Protection Regulation (GDPR) replaces the current Data Protection Directive. Whilst it won’t come into force for a couple of years, it’s important that your organization starts preparing now, as it will have a very substantial impact on all entities that

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust

Contact center management, PCI DSS
Written by Len Howard September 22, 2015

Loss of confidence in online transactions and data held on individuals is amongst the greatest potential risks facing any on line retailer, financial institution or public facing body. Headlines abound on data losses from banks, social websites and health providers. Each breach represents a significant blow to the reputation of the business suffering it and

Confidence tricks – how PCI DSS compliance helps you win your customers’ trust Read More »

Loss of confidence in online transactions and data held on individuals is amongst the greatest potential risks facing any on line retailer, financial institution or public facing body. Headlines abound on data losses from banks, social websites and health providers. Each breach represents a significant blow to the reputation of the business suffering it and

Outsourcers and homeworkers need to be PCI DSS compliant too

PCI DSS
Written by Simon Beeching September 1, 2015

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that

Outsourcers and homeworkers need to be PCI DSS compliant too Read More »

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that