Welcome to the CardEasy blog

Digital Transformation – The Future of Contact Centers

Contact center management
Written by Georgia Woods May 7, 2021

Digital channels have become an integral part of the way that organizations connect with their customers. Consumers expect reliable and secure solutions for their platform of choice whether that’s email, social media, webchat, SMS, or good old-fashioned telephone calls. Digital channels continue to shape the way we all live, work, shop, and communicate. Having the […]

Digital Transformation – The Future of Contact Centers Read More »

Digital channels have become an integral part of the way that organizations connect with their customers. Consumers expect reliable and secure solutions for their platform of choice whether that’s email, social media, webchat, SMS, or good old-fashioned telephone calls. Digital channels continue to shape the way we all live, work, shop, and communicate. Having the

‘Syntec Team’ blog series – Jas Sunder

Team Syntec
Written by Georgia Woods April 21, 2021

Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support. Each month we will bring you an interview with one of our team of experts. In April, we sat down with our Finance Manager Jasvinder Sunder.

‘Syntec Team’ blog series – Jas Sunder Read More »

Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support. Each month we will bring you an interview with one of our team of experts. In April, we sat down with our Finance Manager Jasvinder Sunder.

Why PCI DSS matters (and what you can do to protect your business by ensuring you’re compliant)

Contact center management, PCI DSS
Written by Georgia Woods March 23, 2021

If your company processes card payments, then it’s likely that you have heard of the Payment Card Industry Data Security Standard (or the PCI DSS as it is more commonly known). In this blog we take a deep dive into what PCI DSS is and if it is something that affects your business. What is

Why PCI DSS matters (and what you can do to protect your business by ensuring you’re compliant) Read More »

If your company processes card payments, then it’s likely that you have heard of the Payment Card Industry Data Security Standard (or the PCI DSS as it is more commonly known). In this blog we take a deep dive into what PCI DSS is and if it is something that affects your business. What is

‘Syntec Team’ blog series – Andre Boelhouwer

Team Syntec
Written by Georgia Woods March 10, 2021

Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In March, we sat down with our Senior Voice Developer Andre

‘Syntec Team’ blog series – Andre Boelhouwer Read More »

Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In March, we sat down with our Senior Voice Developer Andre

Processing secure ACH payments with CardEasy

Contact center management
Written by Danny Cresswell March 4, 2021

Firstly, what is an ACH payment? An ACH (Automated Clearing House) payment is a type of electronic bank-to-bank payment commonly used in the United States for processing low-value domestic transactions. ACH offers a simple way for customers to schedule recurring payments – think monthly insurance premium payments, utility bills, and other similar payments. ACH payments

Processing secure ACH payments with CardEasy Read More »

Firstly, what is an ACH payment? An ACH (Automated Clearing House) payment is a type of electronic bank-to-bank payment commonly used in the United States for processing low-value domestic transactions. ACH offers a simple way for customers to schedule recurring payments – think monthly insurance premium payments, utility bills, and other similar payments. ACH payments

‘Syntec Team’ blog series – Peter O’Mara

Team Syntec
Written by Georgia Woods February 8, 2021

Welcome to the second of our ‘Syntec Team’ blog series. Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In

‘Syntec Team’ blog series – Peter O’Mara Read More »

Welcome to the second of our ‘Syntec Team’ blog series. Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In