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John Greenwood’s top 5 takeaways from the new PCI guidelines

PCI DSS
Written by Simon Beeching March 15, 2019

“A real game changer” In November 2018, the global PCI Security Standards Council published its long-awaited new Information Supplement entitled Protecting Telephone-based Payment Card Data. John Greenwood, Executive Director of Compliance3 and a contributor to Syntec’s recent white paper on PCI DSS in contact centers sums up his views on the new guidelines as follows: “These […]

John Greenwood’s top 5 takeaways from the new PCI guidelines Read More »

“A real game changer” In November 2018, the global PCI Security Standards Council published its long-awaited new Information Supplement entitled Protecting Telephone-based Payment Card Data. John Greenwood, Executive Director of Compliance3 and a contributor to Syntec’s recent white paper on PCI DSS in contact centers sums up his views on the new guidelines as follows: “These

Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security

GDPR, PCI DSS
Written by Simon Beeching December 3, 2018

It seems that major customer data breaches are hitting the headlines with increased frequency. British Airways, Ticketmaster, Sears, Adidas, Macys, Kmart, Delta Airlines, Best Buy and MyFitnessPal are just some of the big name brands that have been hit in 2018 so far, and of course Marriott announced last week a hack affecting up to

Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security Read More »

It seems that major customer data breaches are hitting the headlines with increased frequency. British Airways, Ticketmaster, Sears, Adidas, Macys, Kmart, Delta Airlines, Best Buy and MyFitnessPal are just some of the big name brands that have been hit in 2018 so far, and of course Marriott announced last week a hack affecting up to

The PCI SSC issues new guidelines for telephone-based payment card data protection

PCI DSS
Written by Danny Cresswell November 28, 2018

The global Payment Card Industry Security Standards Council (PCI SSC), of which Syntec is a participating member organization, has just published its most important guidance on payment card data security in call centers and contact centers since 2011. Entitled ‘Protecting Telephone-Based Payment Card Data’, this brings up to date their guidance on how merchants should

The PCI SSC issues new guidelines for telephone-based payment card data protection Read More »

The global Payment Card Industry Security Standards Council (PCI SSC), of which Syntec is a participating member organization, has just published its most important guidance on payment card data security in call centers and contact centers since 2011. Entitled ‘Protecting Telephone-Based Payment Card Data’, this brings up to date their guidance on how merchants should

Expert insight: Juergen Tolksdorf, Senior Director, Innovation Management, Genesys

Expert insights
Written by Simon Beeching October 29, 2018

Juergen Tolksdorf is Senior Director, Innovation Management, Genesys Could you start off by telling me a little bit about your background, what your role is your involvement currently in the payment security field? I’m responsible for managing the ISV and Technology Alliance Partners with Genesys worldwide. Basically, I’m managing the vendor relations and most of

Expert insight: Juergen Tolksdorf, Senior Director, Innovation Management, Genesys Read More »

Juergen Tolksdorf is Senior Director, Innovation Management, Genesys Could you start off by telling me a little bit about your background, what your role is your involvement currently in the payment security field? I’m responsible for managing the ISV and Technology Alliance Partners with Genesys worldwide. Basically, I’m managing the vendor relations and most of

Expert insights: Carlos Moreno Tobon

Expert insights
Written by Simon Beeching October 10, 2018

Carlos Moreno Tobon was a payment card and fraud analyst at Locus Telecommunications until recently. Would you mind starting off by telling us a little bit about your background?  We’re a prepaid telecommunications provider based in the United States, operating under the prepaid model which is very popular in Europe and South America, but really not very popular in the

Expert insights: Carlos Moreno Tobon Read More »

Carlos Moreno Tobon was a payment card and fraud analyst at Locus Telecommunications until recently. Would you mind starting off by telling us a little bit about your background?  We’re a prepaid telecommunications provider based in the United States, operating under the prepaid model which is very popular in Europe and South America, but really not very popular in the

Expert insights: Alex Pezold, co-founder of TokenEx

Expert insights
Written by Simon Beeching September 25, 2018

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are

Expert insights: Alex Pezold, co-founder of TokenEx Read More »

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are