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PCI DSS

Outsourcers and homeworkers need to be PCI DSS compliant too

PCI DSS
Written by Simon Beeching September 1, 2015

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that […]

Outsourcers and homeworkers need to be PCI DSS compliant too Read More »

Organizations taking payment over the phone, both private and public sector, are now rapidly embracing the regulatory requirement to ensure that card payments over the phone are secure. In the early days of tackling compliance, ‘clean rooming’ agents was a method used to ensure card numbers couldn’t be inadvertently stored or misused, by ensuring that

If you don’t need the card data, don’t touch it!

PCI DSS
Written by Kevin Dowd July 18, 2015

Call centers, when it comes to PCI DSS compliance give the problem to someone else I have been a PCI DSS QSA for seven years now, and involved in the information security industry for 15. In that time I have assessed and advised all manner of customers, large and small, across various sectors and in various aspects

If you don’t need the card data, don’t touch it! Read More »

Call centers, when it comes to PCI DSS compliance give the problem to someone else I have been a PCI DSS QSA for seven years now, and involved in the information security industry for 15. In that time I have assessed and advised all manner of customers, large and small, across various sectors and in various aspects

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant?

Contact center management, PCI DSS
Written by Simon Beeching December 10, 2014

PCI DSS (payment card industry data security standard) is a set of standards designed to ensure that any company which processes, stores or transmits credit card information does so securely. If you ever handle any credit or debit card payments over the phone in your contact center then PCI DSS applies to you, regardless of

PCI DSS compliance – why does it matter and how can you ensure your call center is compliant? Read More »

PCI DSS (payment card industry data security standard) is a set of standards designed to ensure that any company which processes, stores or transmits credit card information does so securely. If you ever handle any credit or debit card payments over the phone in your contact center then PCI DSS applies to you, regardless of