Simon Beeching

Simon Beeching

After studying Modern Languages at Oxford and Business Administration at INSEAD in France, Simon joined the Executive Board of the Thomson Holidays Group and gained client-side experience of contact centre management. After setting up a consultancy firm he became a Visiting Industry Professor at Regent's Business School, London and was appointed as an executive director of Syntec in 2011 to drive its growth and strategic development. In Autumn 2020 he stepped into a non-executive role to provide ongoing support.

Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security

It seems that major customer data breaches are hitting the headlines with increased frequency. British Airways, Ticketmaster, Sears, Adidas, Macys, Kmart, Delta Airlines, Best Buy and MyFitnessPal are just some of the big name brands that have been hit in 2018 so far, and of course Marriott announced last week a hack affecting up to […]

Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security Read More »

It seems that major customer data breaches are hitting the headlines with increased frequency. British Airways, Ticketmaster, Sears, Adidas, Macys, Kmart, Delta Airlines, Best Buy and MyFitnessPal are just some of the big name brands that have been hit in 2018 so far, and of course Marriott announced last week a hack affecting up to

Expert insight: Juergen Tolksdorf, Senior Director, Innovation Management, Genesys

Juergen Tolksdorf is Senior Director, Innovation Management, Genesys Could you start off by telling me a little bit about your background, what your role is your involvement currently in the payment security field? I’m responsible for managing the ISV and Technology Alliance Partners with Genesys worldwide. Basically, I’m managing the vendor relations and most of

Expert insight: Juergen Tolksdorf, Senior Director, Innovation Management, Genesys Read More »

Juergen Tolksdorf is Senior Director, Innovation Management, Genesys Could you start off by telling me a little bit about your background, what your role is your involvement currently in the payment security field? I’m responsible for managing the ISV and Technology Alliance Partners with Genesys worldwide. Basically, I’m managing the vendor relations and most of

Expert insights: Carlos Moreno Tobon

Carlos Moreno Tobon was a payment card and fraud analyst at Locus Telecommunications until recently. Would you mind starting off by telling us a little bit about your background?  We’re a prepaid telecommunications provider based in the United States, operating under the prepaid model which is very popular in Europe and South America, but really not very popular in the

Expert insights: Carlos Moreno Tobon Read More »

Carlos Moreno Tobon was a payment card and fraud analyst at Locus Telecommunications until recently. Would you mind starting off by telling us a little bit about your background?  We’re a prepaid telecommunications provider based in the United States, operating under the prepaid model which is very popular in Europe and South America, but really not very popular in the

Expert insights: Alex Pezold, co-founder of TokenEx

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are

Expert insights: Alex Pezold, co-founder of TokenEx Read More »

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are

Expert insights – Laurie Gablehouse on payment security versus cost in contact centers

Laurie Gablehouse is Principal Consultant, Travel Payment Strategies at Ingenico ePayments. Could you tell me a little bit about your background? My background is in airlines. I spent the first 12 years of my career working in the call center and then moved into ticketing. Eventually, I switched to e-commerce in the marketing and distribution planning

Expert insights – Laurie Gablehouse on payment security versus cost in contact centers Read More »

Laurie Gablehouse is Principal Consultant, Travel Payment Strategies at Ingenico ePayments. Could you tell me a little bit about your background? My background is in airlines. I spent the first 12 years of my career working in the call center and then moved into ticketing. Eventually, I switched to e-commerce in the marketing and distribution planning

Expert insights – Kevin Dowd on why organizations shouldn’t touch payment card data

Cyber-security and payment security expert Kevin Dowd was Chairman of CNS Group until August 2018. Can you start off by talking a little bit about your background? My original background is technical, in networking and computer security. In 1999, I founded CNS and we have since then built a private security consultancy and services company. As

Expert insights – Kevin Dowd on why organizations shouldn’t touch payment card data Read More »

Cyber-security and payment security expert Kevin Dowd was Chairman of CNS Group until August 2018. Can you start off by talking a little bit about your background? My original background is technical, in networking and computer security. In 1999, I founded CNS and we have since then built a private security consultancy and services company. As