General CardEasy questions

Do you perform a Mod 10 / Luhn validation prior to tokenization?

The CardEasy system performs a dynamic lookup of the bank identification number (BIN) after the first 6 digits of the PAN have been entered and informs the agent of card issuer and scheme. This is a fraud prevention measure and also allows automatic surcharging based on card type dependent on the method of integration. When […]

Do you perform a Mod 10 / Luhn validation prior to tokenization? Read More »

The CardEasy system performs a dynamic lookup of the bank identification number (BIN) after the first 6 digits of the PAN have been entered and informs the agent of card issuer and scheme. This is a fraud prevention measure and also allows automatic surcharging based on card type dependent on the method of integration. When

Does CardEasy perform a BIN lookup?

Yes. CardEasy automatically performs a dynamic lookup of the bank identification number (BIN) after the first 6 digits of the PAN have been entered and informs the agent of the card issuer and scheme. This is a fraud prevention measure. 

Does CardEasy perform a BIN lookup? Read More »

Yes. CardEasy automatically performs a dynamic lookup of the bank identification number (BIN) after the first 6 digits of the PAN have been entered and informs the agent of the card issuer and scheme. This is a fraud prevention measure. 

My customer cannot/does not want to use their phone keypad, can they still make payment using CardEasy?

CardEasy Agent Assist uses DTMF (Dual-tone multi-frequency) masking to allow your customers to make secure PCI DSS compliant payments via their telephone keypads whilst on a call with your agents. If your customers are unable to or don’t want to use their phone keypad, this can also be done by ASR (Automatic Speech Recognition). When using

My customer cannot/does not want to use their phone keypad, can they still make payment using CardEasy? Read More »

CardEasy Agent Assist uses DTMF (Dual-tone multi-frequency) masking to allow your customers to make secure PCI DSS compliant payments via their telephone keypads whilst on a call with your agents. If your customers are unable to or don’t want to use their phone keypad, this can also be done by ASR (Automatic Speech Recognition). When using