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Overview

Increasingly, travellers expect an omnichannel experience where they can switch between channels during an interaction with a travel company, and to be able to pay via any channels of their choice. This means more travel companies are storing sensitive card data.

At the same time, the number of breaches has also risen substantially. Travel, tourism and hospitality companies are particularly vulnerable here because of the sheer volume of card transactions that they are processing and the high level of customer expectation.

No organization that handles payment card data can afford to ignore the requirements of PCI DSS but there’s still a lot of confusion in the marketplace regarding who needs to do what, particularly in travel, tourism and hospitality.

Whether you’re an airline, a tour operator, a hotel chain or a travel agent, it’s vital to understand how PCI DSS v4.0 affects you. The aim of this white paper is to provide a detailed overview of the Payment Card Industry Data Security Standard (PCI DSS) version 4.0 along with an outline of what travel organizations need to do to comply with its requirements. We conclude by showing how CardEasy can fully de-scope your contact center environment from PCI DSS and ensure that your customers’ valuable payment card data is secure.

Download the white paper to find out more.