Chrissie joined the company in May 2017 from PayPoint plc, the FTSE 250 retail technology and multi-channel payment solutions business. Her career has brought significant industry insights and experience from one of the leading global secure payments companies. In addition, having qualified as a Chartered Accountant at KPMG, Chrissie has considerable executive experience at a number of high growth, consumer facing businesses including Collect+, a fast-growing joint venture between PayPoint plc and Yodel and Travelodge Hotels Ltd.

Serving as CEO since 2006, Nik is a proven entrepreneur, leader and visionary and brings over 30 years of experience in the Customer Engagement industry to the role. A founder of Eckoh with over 20 years’ service, prior to Eckoh he was at British Telecom before establishing several start-up businesses in the telecoms and technology sectors. Nik’s focus on innovation and growth has driven the company to become a global leader in Customer Engagement Security Solutions and his insight and vision is transforming the way customers and brands are protected.

After studying Physics at Oxford, Colin joined Decca-Racal where he worked on part of the guidance system for the Sea Wolf sea-to-air missile system. He then joined Schlumberger wireline services where he worked in the field in South America, gathering and interpreting geophysical data from oil and gas exploration wells. He spent time in a number of very remote locations running small teams engaged in time and mission critical services in a high pressure environment. On his return to the UK he spent some years in property development before returning to his technical roots joining Syntec as co-founder. When not working, Colin enjoys windsurfing, sailing and skiing.

Danny joined Syntec in 2000 after two years working for a telecoms reseller. Many years of experience in the telephony industry has given Danny a vast understanding of integrated network and cloud-based contact centre solutions, along with an ability to present technical solutions in layman’s terms. Danny takes a consultative approach to his role as head of sales at Syntec, managing both its direct and indirect sales channels, and he gets great satisfaction from helping clients increase the performance and effectiveness of their contact centres, often under tight budgets and short lead-times. Away from work Danny enjoys spending time with friends and family and is a firm believer that his home gym will stop him from making excuses not to get fit!

Marc has spent more than 20 years in the IT and telephony industry. He has a technical background and is Cisco, Microsoft, Mitel and Alcatel trained and certified. Prior to joining Syntec he worked for 10 years as operations director of a successful telecoms company, overseeing three successful mergers before moving on to Syntec to assist its growth and development. He is experienced in managing IT and telecoms engineers and service desks. Outside work Marc enjoys spending time with his family and trying to keep fit. He’s a regular jogger and badminton player and plans to keep going as long as his knees hold up.

Alex studied computer science at Southampton University before joining EccoWare. There he looked after quality assurance and customer services, working directly with proprietary derivatives traders (those who trade their own money) and learning first-hand how to deal with customers whose entire fortunes rest on whether your software works as promised. He then joined the Department for Transport as PA to the head of property, helping to divest the government of a large portion of what was then the second largest property empire in the country. Alex joined Syntec in 2005 and looks after customer services, helping to ensure that each Syntec customer comes across to their own customers as best they can. Away from the office Alex is a keen cook, sailor, martial artist and wine lover.

Ruth joined the Eckoh Group in 2022, bringing over 25 years of marketing experience to the role from across both the public and private sectors. Ruth has extensive experience in directing marketing operations, leading cross-functional teams, and delivering strategic marketing plans aligned to business success in the B2B arena. She is well-versed in insight generation, account-based marketing, and global go-to-market planning to achieve business objectives.