PDF 965 KB

Overview

CardEasy is probably best known for its Agent Assist solution, which fully de-scopes contact center environments from PCI DSS, and enables your contact center agents to take secure payments from your customers whilst on a live call. The customer enters their card numbers using the keypad on their phone (or advanced speech recognition if they prefer) whilst on the call with the agent. The agent neither sees or hears the customer’s card details but remains connected to them throughout.

However, we also offer a complete suite of secure customer engagement solutions designed to help you with a range of other payment use cases.

Download the white paper to find out more.